TDI Overview
Technology underpins Deutsche Bank’s entire business and is changing and shaping the way we engage, interact and transact with all our stakeholders, both internally and externally. Our Technology, Data and Innovation (TDI) strategy is focused on strengthening engineering expertise, introducing an agile delivery model, as well as modernising the bank’s IT infrastructure with long-term investments and taking advantage of cloud computing. But this is only the foundation. We continue to invest and build a team of visionary tech talent who will ensure we thrive in this period of unprecedented change for the industry. It means hiring the right people and giving them the training, freedom and opportunity they need to do pioneering work.
Technology Infrastructure – End User Computing
We are a 576 strong global organisation that designs, delivers and supports technology products at the core of the workplace environment, which directly impact user experience and enable productivity and collaboration.
Role Description
The Desktop team, within the ‘End User Computing’ division, is responsible for the delivery of the Windows Desktop OS, physical device hardware, and a set of core applications used by all Deutsche Bank staff. The team loosely follows the Spotify Agile model and is structured into delivery teams (squads) that are each accountable for a specific set of technologies.
The Desktop Engineering squad design and engineer Windows desktop builds for all physical and virtual platforms. This function defines global hardware standards for desktop devices as well as OS configuration and patching. Please note that we are not looking for support staff, but for resources that are able to perform day-to-day design and engineering tasks for the desktop environment of Deutsche Bank.
Key Responsibilities:
- Analyse user requirements, and design and build solutions;
- Define and create automated and manual testing procedures;
- Create design and architecture documents;
- Create KB articles for L2 and L1 teams;
- Act as L3 for production issues;
- Liaise with peers in other infrastructure teams to ensure designs fit their needs;
- Work with global peers to ensure cross-team knowledge transfer.
Skills & Qualifications
- 4-6 years of experience engineering (design, create, deploy, troubleshoot) these technologies in an enterprise environment:
- Windows 7 and Windows 10 physical client builds;
- Windows 7 and Windows 10 virtualized platform templates;
- Core Windows technologies (e.g.) Group Policy, roaming profiles, offline files, folder redirection;
- Practical working experience of major OS migrations;
- Admin scripting e.g. PowerShell, VBScript and Batch files;
- MECM/SCCM based patching and OS deployment / task sequences;
- Infrastructure knowledge e.g. AD, DFS, DNS, WAN, SAN and DHCP;
- Experience with defining end user hardware products;
- Avecto DefendPoint infrastructure and rulesets;
- Updating ADMX /ADML files;
- BIOS and OS Driver management;
- Windows Defender, Bitlocker, and security configurations;
- Penetration testing of the OS, and response to security audits;
- Blancco, or equivalent disk destruction technologies.
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